WE'RE FROM SINGAPORE!
We are based in the bustling city state of Singapore and currently consolidate, pack and ship orders from a small storage facility in our neighborhood. With the help of family, we run our business from our home office in the suburbs of Singapore.
DETERMINING STRAP SIZE
The size of our straps are determined by the distance between the lugs of your watch. Luckily, finding that measurement is easy. You do not have to bring your watch to a watchmaker to figure that out.
Using a millimeter ruler, simply measure the distance between the tip of your watch or the width of your existing strap (See picture above).
This measurement is known as the lug width and will be useful in helping you pick out the correct size when buying your watch strap.
We process orders on weekdays (excluding holidays). Orders will be processed and shipped within 3 working days. All orders are shipped with tracking numbers and sent from Singapore. Your order can be tracked here.
Singapore - 2 to 5 business days
The postage service we use indicates that it takes between 7 to 21 business days for international delivery. Delivery time depends on the efficiency of your local postal service and customs.
We deliver worldwide using standard tracked shipping at a flat rate of $12 SGD. For orders over $60 SGD, we offer free shipping.