This agreement applies as between you, the User of this Web Site and Wabistraps, the owner(s) of this Web Site. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Web Site. If you do not agree to be bound by these Terms and Conditions, you should stop using the Web Site immediately.
No part of this Web Site is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled and is on its way to you.
Persons under the age of 18 should use this Web Site only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.
These Terms and Conditions also apply to customers buying Goods in the course of business.
If Goods are being ordered from outside Wabistraps’ country of residence, import duties and taxes may be incurred once your Goods reach their destination. Wabistraps is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and Wabistraps cannot guarantee that the packaging of your Goods will be free of signs of tampering.
Subject to the exceptions in the “Third Party Intellectual Property” section of these Terms and Conditions, all Content included on the Web Site, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Wabistraps, our affiliates or other relevant third parties. By continuing to use the Web Site you acknowledge that such material is protected by Singaporean & International intellectual property and other laws.
Subject to our “Fair Use of Intellectual Property” section, you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Web Site unless otherwise indicated on the Web Site or unless given express written permission to do so by Wabistraps.
Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
Subject to our “Fair Use of Intellectual Property” section you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Web Site or unless given express written permission to do so by the relevant manufacturer or supplier.
Material from the Web Site may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
This Web Site may contain links to other sites. Unless expressly stated, these sites are not under the control of Wabistraps or that of our affiliates. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.
When using the enquiry form or any other System on the Web Site you should do so in accordance with the following rules:
You must not use obscene or vulgar language;
You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
You must not submit Content that is intended to promote or incite violence;
It is advised that submissions are made using the English language(s) as we may be unable to respond to enquiries submitted in any other languages;
You must not impersonate other people, particularly employees and representatives of Wabistraps or our affiliates; and
You must not use our System for unauthorized mass-communication such as “spam” or “junk mail”.
You acknowledge that Wabistraps reserves the right to monitor any and all communications made to us or using our System.
In order to purchase Goods on this Web Site you can create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Web Site as we may not require payment information until you wish to make a purchase. By continuing to use this Web Site you represent and warrant that:
all information you submit is accurate and truthful;
you have permission to submit Payment Information where permission may be required; and
you will keep this information accurate and up-to-date.
Your creation of an Account is further affirmation of your representation and warranty.
It is recommended that you do not share your Account details, particularly your username and password. Wabistraps accepts no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
If you have reason to believe that your Account details have been obtained by another without consent, you should contact Wabistraps immediately to suspend your Account and cancel any unauthorised purchases that may be pending. Please be aware that purchases can only be cancelled until they are dispatched. In the event that an unauthorised purchase is dispatched prior to your notifying us of the unauthorised nature of the purchase, Wabistraps accepts no liability or responsibility and you should make contact with the Carrier detailed in the Purchase Information.
When choosing your username you are required to adhere to the terms set out above in our “Use of Communicative Facilities” section. Any failure to do so could result in the suspension and/or deletion of your Account.
Either Wabistraps or you may terminate your Account. If Wabistraps terminates your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.
If Wabistraps terminates your Account, any current or pending purchases on your Account will be cancelled and will not be dispatched.
Wabistraps reserves the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.
If purchases are cancelled for any reason prior to dispatch you will be refunded any monies paid in relation to those purchases.
Whilst every effort has been made to ensure that all graphical representations and descriptions of Goods available from Wabistraps correspond to the actual Goods, Wabistraps is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Goods, not different Goods altogether. Please refer to “Returns Policy” Section for incorrect Goods.
Where appropriate, you may be required to select required specifications of the Goods that you are purchasing (e.g. size, model, colour, quantity, etc.).
Wabistraps does not represent or warrant that such Goods will be available. Stock indications are provided on the Web Site, however these may not take into account sales that have taken place during your visit to the website.
All pricing information on the Web Site is correct at the time of going online. Wabistraps reserves the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated every seven days.
In the event that prices are changed during the period between an order being placed for Goods and Wabistraps processing that order and taking payment, you will be contacted prior to your order being processed with details of the new price;
Wabistraps will notify you by way of email when your goods are to be dispatched to you. The message will contain details of estimated delivery times in addition to any reasons for a delay in the delivery of the Goods purchased by you.
If Wabistraps receives no communication from you, within 14 days of delivery, regarding any problems with the Goods, you are deemed to have received the Goods in full working order and with no problems.
Wabistraps aims to always provide high quality Goods that are fault free and undamaged. On occasion however, goods may need to be returned. Returns are governed by these Terms and Conditions.
If you receive Goods which do not match those that you ordered, unless accompanied by an explanatory note detailing the changes, stating reasons for the changes and setting out your options, you should contact us within 7 days to arrange returns. Wabistraps is responsible for paying shipment costs. You will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used by you when purchasing the Goods. Refunds and replacements will be issued upon our receipt of the returned Goods.
If any Goods you have purchased have faults when they are delivered to you, you should contact Wabistraps within 7 days to arrange returns. Wabistraps is responsible for paying shipment costs. Goods must be returned in their original condition with all packaging and documentation. Upon receipt of the returned Goods, the price of the Goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the Goods.
Wabistraps is not responsible for any Goods are damaged in transit and if the damage is apparent on delivery, you should sign the delivery note to the effect that the goods have been damaged. You may report such damage to Wabistraps within 7 days to arrange insurance claims from Delivery Company.
You have a statutory right to a “cooling off” period. This period begins once your order is complete and ends 7 days after the Goods have been delivered. If you change your mind about the goods within this period, please return them to Wabistraps within 7 days of receipt. Goods can only be returned for this reason if their packaging remains unopened and the Goods can be re-sold, as new, without any additional work on the part of Wabistraps. You are responsible for paying shipment costs if Goods are returned for this reason. For returns of 3 or more items, refund will be given in the form of store credit.
If you wish to return Goods to Wabistraps for any of the above reasons, please contact us using the details on our contact page to make the appropriate arrangements.
Wabistraps reserves the right to exercise discretion with respect to any returns under these Terms and Conditions. Factors which may be taken into account in the exercise of this discretion include, but are not limited to:
Any use or enjoyment that you may have already had out of the Goods;
Any characteristics of the Goods which may cause them to deteriorate or expire rapidly;
The fact that the Goods consist of audio or video recordings or computer software and that the packaging has been opened;
Any discounts that may have formed part of the purchase price of the Goods to reflect any lack of quality made known to the Customer at the time of purchase.
Such discretion to be exercised only within the confines of the law.
Wabistraps makes no warranty or representation that the Web Site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Services.
No part of this Web Site is intended to constitute advice and the Content of this Web Site should not be relied upon when making any decisions or taking any action of any kind.
No part of this Web Site is intended to constitute a contractual offer capable of acceptance.
Wabistraps reserves the right to change the Web Site, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Web Site following the changes. If Wabistraps is required to make any changes to Terms and Conditions relating to sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
To the maximum extent permitted by law, Wabistraps accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Web Site or any information contained therein. Users should be aware that they use the Web Site and its Content at their own risk.
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
These terms and conditions and the relationship between you and Wabistraps shall be governed by and construed in accordance with the Law of Singapore and Wabistraps and you agree to submit to the exclusive jurisdiction of the Courts of Singapore.
DETERMINING STRAP SIZE
The size of our straps are determined by the distance between the lugs of your watch. Luckily, finding that measurement is easy. You do not have to bring your watch to a watchmaker to figure that out.
Using a millimeter ruler, simply measure the distance between the tip of your watch or the width of your existing strap (See picture above).
This measurement is known as the lug width and will be useful in helping you pick out the correct size when buying your watch strap.
Update: Due to the COVID-19 situation, fulfillment and shipping times have been affected and may result in delays. We appreciate your patience and would like to assure you that orders that have been fulfilled are insured and given a tracking number to ensure safe delivery.
We process orders on weekdays (excluding holidays). Orders will be processed and shipped within 6 working days. All orders are shipped with tracking numbers and sent from Singapore or our warehouse located in Hong Kong (Shenzhen) depending on various factors like cost to ship as well as delivery times. We do this to ensure you get your orders faster and pay less in postage fees.
Singapore - 2 to 5 business days
The postal service we use indicates that it takes between 7 to 21 business days for international delivery. Delivery time depends on the efficiency of your local postal service and customs.
We deliver worldwide using standard tracked shipping at a flat rate of $9 SGD (~$6.50 USD). For orders over $50 SGD (~$35 USD), we offer free shipping. Local postage within Singapore is $5 SGD (inclusive of tracking).