Delivery & Shipping

How long will delivery take?

Update: Due to the COVID-19 situation, fulfillment and shipping times have been affected and may result in delays. We appreciate your patience and would like to assure you that orders that have been fulfilled are insured and given a tracking number to ensure safe delivery.

We will process your payment, carefully pack and send your order out within 3 to 7 business days. The postal service we use indicates that it takes between 6 to 13 business days for international delivery. Last mile delivery time depends on the efficiency of your local postal service and customs.

Can I get it delivered earlier?

You may request for expedited shipping at an additional cost by contacting us. We can arrange DHL express tracked shipping on an ad hoc request basis. The service is offered to most countries and usually takes 3 to 5 business days and comes with full tracking.

Do you ship to my country?

We ship to 220 countries worldwide from our warehouse located in Hong Kong (Shenzhen) which greatly reduces cost to ship as well as improve delivery times. The only countries we exclude are those not served by the postal service we use.

The only countries we exclude are those not served by the postal service we use:

Andorra Maldives Antigua Mali Benin Mauritania Bolivia Moldova Botswana Mongolia Cayman Island Montenegro Cameroon Myanmar Chad Nepal Central African Republic New Caledonia Cuba Panama Cyprus Peru Comoros Corsica Rwanda Curacao Samoa Djibouti Serbia Ecuador South Africa Sri Lanka French Polynesia Tunisia Fiji Latvia Grenada Lebanon Honduras Libya India Malawi Kuwait Zimbabwe

How much does shipping cost?

We deliver worldwide using standard tracked shipping at a flat rate of $7 USD. For orders over $45 USD, we offer free shipping. Express shipping via DHL Express can be arranged on an ad hoc request basis and shipping rates will vary based on your location.

Why hasn’t my order arrived?

After we ship your order, you will receive your shipping confirmation email along with tracking number within 24 hours. We ship all our orders with tracking numbers so our customers can monitor the location of their package at all times. These are some things to take note off while you await your package:

Delivery date – Orders can take between 7 to 21 business days from the time of shipment and sometimes there can be a delay in customs, so you may have to wait a few more days.

Delivery address – Was your delivery address entered correctly? Orders are delivered based on the address you indicated on your order.

Delivery Signed– If you notice the tracking indicates that the package has been signed for, be sure you check with your neighbors, building reception or anyone living with you if they received the package on behalf of you.

Wabistraps will not be responsible for shipping delays caused by inclement weather, or any other "acts of God.” While we pride ourselves on our watch straps, we have no control over transit times and sincerely ask for your patience if there are any delays in shipment.